Result codes
Introduction
Result codes form part of the response body, with the code and description providing extra information on the transaction response.
Successful
| Result code | Description |
|---|---|
| 000.000.000 | Transaction succeeded |
| 000.000.100 | successful request |
| 000.100.105 | Chargeback Representment is successful |
| 000.100.106 | Chargeback Representment cancellation is successful |
| 000.100.110 | Request successfully processed in 'Merchant in Integrator Test Mode' |
| 000.100.111 | Request successfully processed in 'Merchant in Validator Test Mode' |
| 000.100.112 | Request successfully processed in 'Merchant in Connector Test Mode' |
| 000.300.000 | Two-step transaction succeeded |
| 000.300.100 | Risk check successful |
| 000.300.101 | Risk bank account check successful |
| 000.300.102 | Risk report successful |
| 000.300.103 | Exemption check successful |
| 000.310.100 | Account updated |
| 000.310.101 | Account updated (Credit card expired) |
| 000.310.110 | No updates found, but account is valid |
| 000.400.110 | Authentication successful (frictionless flow) |
| 000.400.120 | Authentication successful (data only flow) |
| 000.600.000 | transaction succeeded due to external update |
Successful but should be reviewed
| Result code | Description |
|---|---|
| 000.400.000 | Transaction succeeded (please review manually due to fraud suspicion) |
| 000.400.010 | Transaction succeeded (please review manually due to AVS return code) |
| 000.400.020 | Transaction succeeded (please review manually due to CVV return code) |
| 000.400.040 | Transaction succeeded (please review manually due to amount mismatch) |
| 000.400.050 | Transaction succeeded (please review manually because transaction is pending) |
| 000.400.060 | Transaction succeeded (approved at merchant's risk) |
| 000.400.070 | Transaction succeeded (waiting for external risk review) |
| 000.400.080 | Transaction succeeded (please review manually because the service was unavailable) |
| 000.400.081 | Transaction succeeded (please review manually, as the risk status not available yet due network timeout) |
| 000.400.082 | Transaction succeeded (please review manually, as the risk status not available yet due processing timeout) |
| 000.400.090 | Transaction succeeded (please review manually due to external risk check) |
| 000.400.100 | Transaction succeeded, risk after payment rejected |
Pending
| Result code | Description |
|---|---|
| 000.200.000 | transaction pending |
| 000.200.001 | Transaction pending for acquirer, the consumer is not present |
| 000.200.100 | successfully created checkout |
| 000.200.101 | successfully updated checkout |
| 000.200.102 | successfully deleted checkout |
| 000.200.103 | checkout is pending |
| 000.200.200 | Transaction initialized |
| 000.200.201 | QR Scanned/Link Clicked, waiting for the final authentication result |
| 100.400.500 | waiting for external risk |
| 800.400.500 | Waiting for confirmation of non-instant payment. Denied for now. |
| 800.400.501 | Waiting for confirmation of non-instant debit. Denied for now. |
| 800.400.502 | Waiting for confirmation of non-instant refund. Denied for now. |
Rejected
| Result code | Description |
|---|---|
| 000.400.101 | card not participating/authentication unavailable |
| 000.400.102 | user not enrolled |
| 000.400.103 | Technical Error in 3D system |
| 000.400.104 | Missing or malformed 3DSecure Configuration for Channel |
| 000.400.105 | Unsupported User Device - Authentication not possible |
| 000.400.106 | invalid payer authentication response(PARes) in 3DSecure Transaction |
| 000.400.107 | Communication Error to Scheme Directory Server |
| 000.400.108 | Cardholder Not Found - card number provided is not found in the ranges of the issuer |
| 000.400.109 | Card is not enrolled for 3DS version 2 |
| 000.400.111 | Data Only request failed |
| 000.400.112 | 3RI transaction not permitted |
| 000.400.200 | risk management check communication error |
External payment system
| Result code | Description |
|---|---|
| 800.100.100 | transaction declined for unknown reason |
| 800.100.150 | transaction declined (refund on gambling tx not allowed) |
| 800.100.151 | transaction declined (invalid card) |
| 800.100.152 | transaction declined by authorization system |
| 800.100.153 | transaction declined (invalid CVV) |
| 800.100.154 | transaction declined (transaction marked as invalid) |
| 800.100.155 | transaction declined (amount exceeds credit) |
| 800.100.156 | transaction declined (format error) |
| 800.100.157 | transaction declined (wrong expiry date) |
| 800.100.158 | transaction declined (suspecting manipulation) |
| 800.100.159 | transaction declined (stolen card) |
| 800.100.160 | transaction declined (card blocked) |
| 800.100.161 | transaction declined (too many invalid tries) |
| 800.100.162 | transaction declined (limit exceeded) |
| 800.100.163 | transaction declined (maximum transaction frequency exceeded) |
| 800.100.164 | transaction declined (merchants limit exceeded) |
| 800.100.165 | transaction declined (card lost) |
| 800.100.166 | transaction declined (Incorrect personal identification number) |
| 800.100.167 | transaction declined (referencing transaction does not match) |
| 800.100.168 | transaction declined (restricted card) |
| 800.100.169 | transaction declined (card type is not processed by the authorization center) |
| 800.100.170 | transaction declined (transaction not permitted) |
| 800.100.171 | transaction declined (pick up card) |
| 800.100.172 | transaction declined (account blocked) |
| 800.100.173 | transaction declined (invalid currency, not processed by authorization center) |
| 800.100.174 | transaction declined (invalid amount) |
| 800.100.175 | transaction declined (invalid brand) |
| 800.100.176 | transaction declined (account temporarily not available. Please try again later) |
| 800.100.177 | transaction declined (amount field should not be empty) |
| 800.100.178 | transaction declined (PIN entered incorrectly too often) |
| 800.100.179 | transaction declined (exceeds withdrawal count limit) |
| 800.100.190 | transaction declined (invalid configuration data) |
| 800.100.191 | transaction declined (transaction in wrong state on acquirer side) |
| 800.100.192 | transaction declined (invalid CVV, Amount has still been reserved on the customer's card and will be released in a few business days. Please ensure the CVV code is accurate before retrying the transaction) |
| 800.100.195 | transaction declined (UserAccount Number/ID unknown) |
| 800.100.196 | transaction declined (registration error) |
| 800.100.197 | transaction declined (registration cancelled externally) |
| 800.100.198 | transaction declined (invalid holder) |
| 800.100.199 | transaction declined (invalid tax number) |
| 800.100.200 | Refer to Payer due to reason not specified |
| 800.100.201 | Account or Bank Details Incorrect |
| 800.100.202 | Account Closed |
| 800.100.203 | Insufficient Funds |
| 800.100.204 | Mandate Expired |
| 800.100.205 | Mandate Discarded |
| 800.100.206 | Refund of an authorized payment requested by the customer |
| 800.100.207 | Refund requested |
| 800.100.208 | Direct debit not enabled for the specified account or bank |
| 800.100.402 | cc/bank account holder not valid |
| 800.100.403 | transaction declined (revocation of authorisation order) |
| 800.100.500 | Card holder has advised his bank to stop this recurring payment |
| 800.100.501 | Card holder has advised his bank to stop all recurring payments for this merchant |
| 800.700.100 | transaction for the same session is currently being processed, please try again later. |
| 800.700.101 | family name too long |
| 800.700.201 | given name too long |
| 800.700.500 | company name too long |
| 800.800.102 | Invalid street |
| 800.800.202 | Invalid zip |
| 800.800.302 | Invalid city |
Communication error
| Result code | Description |
|---|---|
| 000.400.030 | Transaction partially failed (please reverse manually due to failed automatic reversal) |
| 900.100.100 | unexpected communication error with connector/acquirer |
| 900.100.200 | error response from connector/acquirer |
| 900.100.201 | error on the external gateway (e.g. on the part of the bank, acquirer,...) |
| 900.100.202 | invalid transaction flow, the requested function is not applicable for the referenced transaction. |
| 900.100.203 | error on the internal gateway |
| 900.100.204 | Error during message parsing |
| 900.100.300 | timeout, uncertain result |
| 900.100.301 | Transaction timed out without response from connector/acquirer. It was reversed. |
| 900.100.310 | Transaction timed out due to internal system misconfiguration. Request to acquirer has not been sent. |
| 900.100.400 | timeout at connectors/acquirer side |
| 900.100.500 | timeout at connectors/acquirer side (try later) |
| 900.100.600 | connector/acquirer currently down |
| 900.100.700 | error on the external service provider |
| 900.200.100 | Message Sequence Number of Connector out of sync |
| 900.300.600 | user session timeout |
| 900.400.100 | unexpected communication error with external risk provider |
System error
| Result code | Description |
|---|---|
| 600.100.100 | Unexpected Integrator Error (Request could not be processed) |
| 800.500.100 | direct debit transaction declined for unknown reason |
| 800.500.110 | Unable to process transaction - ran out of terminalIds - please contact acquirer |
| 800.600.100 | transaction is being already processed |
| 800.800.400 | Connector/acquirer system is under maintenance |
| 800.800.800 | The payment system is currently unavailable, please contact support in case this happens again. |
| 800.800.801 | The payment system is currently under maintenance. Please apologize for the inconvenience this may cause. If you were not informed of this maintenance window in advance, contact your sales representative. |
| 999.999.888 | UNDEFINED PLATFORM DATABASE ERROR |
| 999.999.999 | UNDEFINED CONNECTOR/ACQUIRER ERROR |
Asynchronous workflow error
| Result code | Description |
|---|---|
| 100.395.101 | Bank not supported for Giropay |
| 100.395.102 | Account not enabled for Giropay e.g. test account |
| 100.395.501 | Previously pending online transfer transaction timed out |
| 100.395.502 | Acquirer/Bank reported timeout on online transfer transaction |
| 100.396.101 | Cancelled by user |
| 100.396.102 | Not confirmed by user |
| 100.396.103 | Previously pending transaction timed out |
| 100.396.104 | Uncertain status - probably cancelled by user |
| 100.396.106 | User did not agree to payment method terms |
| 100.396.201 | Cancelled by merchant |
| 100.397.101 | Cancelled by user due to external update |
| 100.397.102 | Rejected by connector/acquirer due to external update |
Soft decline
| Result code | Description |
|---|---|
| 300.100.100 | Transaction declined (additional customer authentication required) |
External risk system check
| Result code | Description |
|---|---|
| 100.380.401 | User Authentication Failed |
| 100.380.501 | Risk management transaction timeout |
| 100.400.000 | transaction declined (Wrong Address) |
| 100.400.001 | transaction declined (Wrong Identification) |
| 100.400.002 | Transaction declined (Insufficient credibility score) |
| 100.400.005 | transaction must be executed for German address |
| 100.400.007 | System error ( possible incorrect/missing input data) |
| 100.400.020 | transaction declined |
| 100.400.021 | transaction declined for country |
| 100.400.030 | transaction not authorized. Please check manually |
| 100.400.039 | transaction declined for other error |
| 100.400.040 | authorization failure |
| 100.400.041 | transaction must be executed for German address |
| 100.400.042 | transaction declined by SCHUFA (Insufficient credibility score) |
| 100.400.043 | transaction declined because of missing obligatory parameter(s) |
| 100.400.044 | transaction not authorized. Please check manually |
| 100.400.045 | SCHUFA result not definite. Please check manually |
| 100.400.051 | SCHUFA system error (possible incorrect/missing input data) |
| 100.400.060 | authorization failure |
| 100.400.061 | transaction declined (Insufficient credibility score) |
| 100.400.063 | transaction declined because of missing obligatory parameter(s) |
| 100.400.064 | transaction must be executed for Austrian, German or Swiss address |
| 100.400.065 | result ambiguous. Please check manually |
| 100.400.071 | system error (possible incorrect/missing input data) |
| 100.400.080 | authorization failure |
| 100.400.081 | transaction declined |
| 100.400.083 | transaction declined because of missing obligatory parameter(s) |
| 100.400.084 | transaction can not be executed for given country |
| 100.400.085 | result ambiguous. Please check manually |
| 100.400.086 | transaction declined (Wrong Address) |
| 100.400.087 | transaction declined (Wrong Identification) |
| 100.400.091 | system error (possible incorrect/missing input data) |
| 100.400.100 | transaction declined - very bad rating |
| 100.400.120 | authorization failure |
| 100.400.121 | account blacklisted |
| 100.400.122 | transaction must be executed for valid German account |
| 100.400.123 | transaction declined because of missing obligatory parameter(s) |
| 100.400.130 | system error (possible incorrect/missing input data) |
| 100.400.139 | system error (possible incorrect/missing input data) |
| 100.400.140 | transaction declined by GateKeeper |
| 100.400.141 | Challenge by ReD Shield |
| 100.400.142 | Deny by ReD Shield |
| 100.400.143 | Noscore by ReD Shield |
| 100.400.144 | ReD Shield data error |
| 100.400.145 | ReD Shield connection error |
| 100.400.146 | Line item error by ReD Shield |
| 100.400.147 | Payment void and transaction denied by ReD Shield |
| 100.400.148 | Payment void and transaction challenged by ReD Shield |
| 100.400.149 | Payment void and data error by ReD Shield |
| 100.400.150 | Payment void and connection error by ReD Shield |
| 100.400.151 | Payment void and line item error by ReD Shield |
| 100.400.152 | Payment void and error returned by ReD Shield |
| 100.400.241 | Challenged by Threat Metrix |
| 100.400.242 | Denied by Threat Metrix |
| 100.400.243 | Invalid sessionId |
| 100.400.260 | authorization failure |
| 100.400.300 | abort checkout process |
| 100.400.301 | reenter age/birthdate |
| 100.400.302 | reenter address (packstation not allowed) |
| 100.400.303 | reenter address |
| 100.400.304 | invalid input data |
| 100.400.305 | invalid foreign address |
| 100.400.306 | delivery address error |
| 100.400.307 | offer only secure methods of payment |
| 100.400.308 | offer only secure methods of payment; possibly abort checkout |
| 100.400.309 | confirm corrected address; if not confirmed, offer secure methods of payment only |
| 100.400.310 | confirm bank account data; if not confirmed, offer secure methods of payment only |
| 100.400.311 | transaction declined (format error) |
| 100.400.312 | transaction declined (invalid configuration data) |
| 100.400.313 | currency field is invalid or missing |
| 100.400.314 | amount invalid or empty |
| 100.400.315 | invalid or missing email address (probably invalid syntax) |
| 100.400.316 | transaction declined (card missing) |
| 100.400.317 | transaction declined (invalid card) |
| 100.400.318 | invalid IP number |
| 100.400.319 | transaction declined by risk system |
| 100.400.320 | shopping cart data invalid or missing |
| 100.400.321 | payment type invalid or missing |
| 100.400.322 | encryption method invalid or missing |
| 100.400.323 | certificate invalid or missing |
| 100.400.324 | Error on the external risk system |
| 100.400.325 | External risk system not available |
| 100.400.326 | Risk bank account check unsuccessful |
| 100.400.327 | Risk report unsuccessful |
| 100.400.328 | Risk report unsuccessful (invalid data) |
Address validation
| Result code | Description |
|---|---|
| 800.400.100 | AVS Check Failed |
| 800.400.101 | Mismatch of AVS street value |
| 800.400.102 | Mismatch of AVS street number |
| 800.400.103 | Mismatch of AVS PO box value fatal |
| 800.400.104 | Mismatch of AVS zip code value fatal |
| 800.400.105 | Mismatch of AVS settings (AVSkip, AVIgnore, AVSRejectPolicy) value |
| 800.400.110 | AVS Check Failed. Amount has still been reserved on the customer's card and will be released in a few business days. Please ensure the billing address is accurate before retrying the transaction. |
| 800.400.150 | Implausible address data |
| 800.400.151 | Implausible address state data |
3-D Secure
| Result code | Description |
|---|---|
| 100.390.101 | purchase amount/currency mismatch |
| 100.390.102 | PARes Validation failed |
| 100.390.103 | PARes Validation failed - problem with signature |
| 100.390.104 | XID mismatch |
| 100.390.105 | Transaction rejected because of technical error in 3DSecure system |
| 100.390.106 | Transaction rejected because of error in 3DSecure configuration |
| 100.390.107 | Transaction rejected because cardholder authentication unavailable |
| 100.390.108 | Transaction rejected because merchant not participating in 3DSecure program |
| 100.390.109 | Transaction rejected because of Visa status 'U' or AMEX status 'N' or 'U' in 3DSecure program |
| 100.390.110 | Cardholder Not Found - card number provided is not found in the ranges of the issuer |
| 100.390.111 | Communication Error to Scheme Directory Server |
| 100.390.112 | Technical Error in 3D system |
| 100.390.113 | Unsupported User Device - Authentication not possible |
| 100.390.114 | Not authenticated because the issuer is rejecting authentication |
| 100.390.115 | Authentication failed due to invalid message format |
| 100.390.116 | Access denied to the authentication system |
| 100.390.117 | Authentication failed due to invalid data fields |
| 100.390.118 | Authentication failed due to suspected fraud |
| 800.400.200 | Invalid Payer Authentication in 3DSecure transaction |
Blacklist validation
| Result code | Description |
|---|---|
| 800.200.159 | account or user is blacklisted (card stolen) |
| 800.200.160 | account or user is blacklisted (card blocked) |
| 800.200.165 | account or user is blacklisted (card lost) |
| 800.200.202 | account or user is blacklisted (account closed) |
| 800.200.208 | account or user is blacklisted (account blocked) |
| 800.200.220 | account or user is blacklisted (fraudulent transaction) |
| 800.300.101 | account or user is blacklisted |
| 800.300.102 | country blacklisted |
| 800.300.200 | email is blacklisted |
| 800.300.301 | ip blacklisted |
| 800.300.302 | ip is anonymous proxy |
| 800.300.401 | bin blacklisted |
| 800.300.500 | transaction temporary blacklisted (too many tries invalid CVV) |
| 800.300.501 | transaction temporary blacklisted (too many tries invalid expire date) |
| 800.310.200 | Account closed |
| 800.310.210 | Account not found |
| 800.310.211 | Account not found (BIN/issuer not participating) |
Risk validation
| Result code | Description |
|---|---|
| 800.110.100 | duplicate transaction |
| 800.120.100 | Rejected by Throttling. |
| 800.120.101 | maximum number of transactions per account already exceeded |
| 800.120.102 | maximum number of transactions per ip already exceeded |
| 800.120.103 | maximum number of transactions per email already exceeded |
| 800.120.200 | maximum total volume of transactions already exceeded |
| 800.120.201 | maximum total volume of transactions per account already exceeded |
| 800.120.202 | maximum total volume of transactions per ip already exceeded |
| 800.120.203 | maximum total volume of transactions per email already exceeded |
| 800.120.300 | chargeback rate per bin exceeded |
| 800.120.401 | maximum number of transactions or total volume for configured MIDs or CIs exceeded |
| 800.130.100 | Transaction with same TransactionId already exists |
| 800.140.100 | maximum number of registrations per mobile number exceeded |
| 800.140.101 | maximum number of registrations per email address exceeded |
| 800.140.110 | maximum number of registrations of mobile per credit card number exceeded |
| 800.140.111 | maximum number of registrations of credit card number per mobile exceeded |
| 800.140.112 | maximum number of registrations of email per credit card number exceeded |
| 800.140.113 | maximum number of registrations of credit card number per email exceeded |
| 800.150.100 | Account Holder does not match Customer Name |
| 800.160.100 | Invalid payment data for configured Shopper Dispatching Type |
| 800.160.110 | Invalid payment data for configured Payment Dispatching Type |
| 800.160.120 | Invalid payment data for configured Recurring Transaction Dispatching Type |
| 800.160.130 | Invalid payment data for configured TicketSize Dispatching Type |
Configuration validation
| Result code | Description |
|---|---|
| 500.100.201 | Channel/Merchant is disabled (no processing possible) |
| 500.100.202 | Channel/Merchant is new (no processing possible yet) |
| 500.100.203 | Channel/Merchant is closed (no processing possible) |
| 500.100.301 | Merchant-Connector is disabled (no processing possible) |
| 500.100.302 | Merchant-Connector is new (no processing possible yet) |
| 500.100.303 | Merchant-Connector is closed (no processing possible) |
| 500.100.304 | Merchant-Connector is disabled at gateway (no processing possible) |
| 500.100.401 | Connector is unavailable (no processing possible) |
| 500.100.402 | Connector is new (no processing possible yet) |
| 500.100.403 | Connector is unavailable (no processing possible) |
| 500.200.101 | No target account configured for DD transaction |
| 600.200.100 | invalid Payment Method |
| 600.200.200 | Unsupported Payment Method |
| 600.200.201 | Channel/Merchant not configured for this payment method |
| 600.200.202 | Channel/Merchant not configured for this payment type |
| 600.200.300 | invalid Payment Type |
| 600.200.310 | invalid Payment Type for given Payment Method |
| 600.200.400 | Unsupported Payment Type |
| 600.200.500 | Invalid payment data. You are not configured for this currency or sub type (country or brand) |
| 600.200.501 | Invalid payment data for Recurring transaction. Merchant or transaction data has wrong recurring configuration. |
| 600.200.600 | invalid payment code (type or method) |
| 600.200.700 | invalid payment mode (you are not configured for the requested transaction mode) |
| 600.200.701 | testMode not allowed |
| 600.200.800 | invalid brand for given payment method and payment mode (you are not configured for the requested transaction mode) |
| 600.200.810 | invalid return code provided |
| 600.300.101 | Merchant key not found |
| 600.300.200 | merchant source IP address not whitelisted |
| 600.300.210 | merchant notificationUrl not whitelisted |
| 600.300.211 | shopperResultUrl not whitelisted |
| 800.121.100 | Channel not configured for given source type. Please contact your account manager. |
| 800.121.200 | Secure Query is not enabled for this entity. Please contact your account manager. |
Registration validation
| Result code | Description |
|---|---|
| 100.150.100 | request contains no Account data and no registration id |
| 100.150.101 | invalid format for specified registration id (must be uuid format) |
| 100.150.200 | registration does not exist |
| 100.150.201 | registration is not confirmed yet |
| 100.150.202 | registration is already deregistered |
| 100.150.203 | registration is not valid, probably initially rejected |
| 100.150.204 | account registration reference pointed to no registration transaction |
| 100.150.205 | referenced registration does not contain an account |
| 100.150.300 | payment only allowed with valid initial registration |
| 100.350.100 | referenced session is REJECTED (no action possible). |
| 100.350.101 | referenced session is CLOSED (no action possible) |
| 100.350.200 | undefined session state |
| 100.350.201 | referencing a registration through reference id is not applicable for this payment type |
| 100.350.301 | confirmation (CF) must be registered (RG) first |
| 100.350.302 | session already confirmed (CF) |
| 100.350.303 | cannot deregister (DR) unregistered account and/or customer |
| 100.350.310 | cannot confirm (CF) session via XML |
| 100.350.311 | cannot confirm (CF) on a registration passthrough channel |
| 100.350.312 | cannot do passthrough on non-internal connector |
| 100.350.313 | registration of this type has to provide confirmation url |
| 100.350.314 | customer could not be notified of pin to confirm registration (channel) |
| 100.350.315 | customer could not be notified of pin to confirm registration (sending failed) |
| 100.350.316 | cannot extend the token (TE) on unregistered account |
| 100.350.400 | no or invalid PIN (email/SMS/MicroDeposit authentication) entered |
| 100.350.500 | unable to obtain personal (virtual) account - most likely no more accounts available |
| 100.350.601 | registration is not allowed to reference another transaction |
| 100.350.602 | Registration is not allowed for recurring payment migration |
Job validation
| Result code | Description |
|---|---|
| 100.250.100 | job contains no execution information |
| 100.250.105 | invalid or missing action type |
| 100.250.106 | invalid or missing duration unit |
| 100.250.107 | invalid or missing notice unit |
| 100.250.110 | missing job execution |
| 100.250.111 | missing job expression |
| 100.250.120 | invalid execution parameters, combination does not conform to standard |
| 100.250.121 | invalid execution parameters, hour must be between 0 and 23 |
| 100.250.122 | invalid execution parameters, minute and seconds must be between 0 and 59 |
| 100.250.123 | invalid execution parameters, Day of month must be between 1 and 31 |
| 100.250.124 | invalid execution parameters, month must be between 1 and 12 |
| 100.250.125 | invalid execution parameters, Day of week must be between 1 and 7 |
| 100.250.250 | Job tag missing |
| 100.360.201 | unknown schedule type |
| 100.360.300 | cannot schedule(SD) unscheduled job |
| 100.360.303 | cannot deschedule(DS) unscheduled job |
| 100.360.400 | schedule module not configured for LIVE transaction mode |
Reference validation
| Result code | Description |
|---|---|
| 700.100.100 | reference id does not exist |
| 700.100.200 | non matching reference amount |
| 700.100.300 | invalid amount (probably too large) |
| 700.100.400 | referenced payment method does not match with requested payment method |
| 700.100.500 | referenced payment currency does not match with requested payment currency |
| 700.100.600 | referenced mode does not match with requested payment mode |
| 700.100.700 | referenced transaction is of inappropriate type |
| 700.100.701 | referenced a DB transaction without explicitly providing an account. Not allowed to used referenced account. |
| 700.100.710 | cross-linkage of two transaction-trees |
| 700.300.100 | referenced tx can not be refunded, captured or reversed (invalid type) |
| 700.300.200 | referenced tx was rejected |
| 700.300.300 | referenced tx can not be refunded, captured or reversed (already refunded, captured or reversed) |
| 700.300.400 | referenced tx can not be captured (cut off time reached) |
| 700.300.500 | chargeback error (multiple chargebacks) |
| 700.300.600 | referenced tx can not be refunded or reversed (was chargebacked) |
| 700.300.700 | referenced tx can not be reversed (reversal not possible anymore) |
| 700.300.800 | referenced tx can not be voided |
| 700.400.000 | serious workflow error (call support) |
| 700.400.100 | cannot capture (PA value exceeded, PA reverted or invalid workflow?) |
| 700.400.101 | cannot capture (Not supported by authorization system) |
| 700.400.200 | cannot refund (refund volume exceeded or tx reversed or invalid workflow?) |
| 700.400.300 | cannot reverse (already refunded|reversed, invalid workflow or amount exceeded) |
| 700.400.400 | cannot chargeback (already chargebacked or invalid workflow?) |
| 700.400.402 | chargeback can only be generated internally by the payment system |
| 700.400.410 | cannot reverse chargeback (chargeback is already reversed or invalid workflow?) |
| 700.400.411 | cannot reverse chargeback or invalid workflow (second chargeback) |
| 700.400.420 | cannot reverse chargeback (no chargeback existing or invalid workflow?) |
| 700.400.510 | capture needs at least one successful transaction of type (PA) |
| 700.400.520 | refund needs at least one successful transaction of type (CP or DB or RB or RC) |
| 700.400.530 | reversal needs at least one successful transaction of type (CP or DB or RB or PA) |
| 700.400.540 | reconciliation needs at least one successful transaction of type (CP or DB or RB) |
| 700.400.550 | chargeback needs at least one successful transaction of type (CP or DB or RB) |
| 700.400.560 | receipt needs at least one successful transaction of type (PA or CP or DB or RB) |
| 700.400.561 | receipt on a registration needs a successful registration in state 'OPEN' |
| 700.400.562 | receipts are configured to be generated only internally by the payment system |
| 700.400.565 | finalize needs at least one successful transaction of type (PA or DB) |
| 700.400.570 | cannot reference a waiting/pending transaction |
| 700.400.580 | cannot find transaction |
| 700.400.590 | installment needs at least one successful transaction of type (DB or PA) |
| 700.400.600 | finalize needs at least one successful transaction of type (IN, DB, PA or CD) |
| 700.400.700 | initial and referencing channel-ids do not match |
| 700.450.001 | cannot transfer money from one account to the same account |
| 700.500.001 | referenced session contains too many transactions |
| 700.500.002 | capture or preauthorization appears too late in referenced session |
| 700.500.003 | test accounts not allowed in production |
| 700.500.004 | cannot refer a transaction which contains deleted customer information |
Format validation
| Result code | Description |
|---|---|
| 100.300.101 | invalid test mode (please use LIVE or INTEGRATOR_TEST or CONNECTOR_TEST) |
| 100.300.200 | transaction id too long |
| 100.300.300 | invalid reference id |
| 100.300.400 | missing or invalid channel id |
| 100.300.401 | missing or invalid sender id |
| 100.300.402 | missing or invalid version |
| 100.300.501 | invalid response id |
| 100.300.600 | invalid or missing user login |
| 100.300.601 | invalid or missing user pwd |
| 100.300.700 | invalid relevance |
| 100.300.701 | invalid relevance for given payment type |
| 100.370.100 | transaction declined |
| 100.370.101 | responseUrl not set in Transaction/Frontend |
| 100.370.102 | malformed responseUrl in Transaction/Frontend |
| 100.370.110 | transaction must be executed for German address |
| 100.370.111 | system error( possible incorrect/missing input data) |
| 100.370.121 | no or unknown ECI Type defined in Authentication |
| 100.370.122 | parameter with null key provided in 3DSecure Authentication |
| 100.370.123 | no or unknown verification type defined in 3DSecure Authentication |
| 100.370.124 | unknown parameter key in 3DSecure Authentication |
| 100.370.125 | Invalid 3DSecure Verification_ID. Must have Base64 encoding a Length of 28 digits |
| 100.370.131 | no or unknown authentication type defined in Transaction/Authentication@type |
| 100.370.132 | no result indicator defined Transaction/Authentication/resultIndicator |
| 100.500.101 | payment method invalid |
| 100.500.201 | payment type invalid |
| 100.500.301 | invalid due date |
| 100.500.302 | invalid mandate date of signature |
| 100.500.303 | invalid mandate id |
| 100.500.304 | invalid mandate external id |
| 100.600.500 | usage field too long |
| 100.900.500 | invalid recurrence mode |
| 200.100.101 | invalid Request Message. No valid XML. XML must be url-encoded! maybe it contains a not encoded ampersand or something similar. |
| 200.100.102 | invalid Request. XML load missing (XML string must be sent within parameter 'load') |
| 200.100.103 | invalid Request Message. The request contains structural errors |
| 200.100.150 | transaction of multirequest not processed because of subsequent problems |
| 200.100.151 | multi-request is allowed with a maximum of 10 transactions only |
| 200.100.199 | Wrong Web Interface / URL used. Please check out the Tech Quick Start Doc Chapter 3. |
| 200.100.201 | invalid Request/Transaction tag (not present or [partially] empty) |
| 200.100.300 | invalid Request/Transaction/Payment tag (no or invalid code specified) |
| 200.100.301 | invalid Request/Transaction/Payment tag (not present or [partially] empty) |
| 200.100.302 | invalid Request/Transaction/Payment/Presentation tag (not present or [partially] empty) |
| 200.100.401 | invalid Request/Transaction/Account tag (not present or [partially] empty) |
| 200.100.402 | invalid Request/Transaction/Account(Customer, Relevance) tag (one of Account/Customer/Relevance must be present) |
| 200.100.403 | invalid Request/Transaction/Analysis tag (Criterions must have a name and value) |
| 200.100.404 | invalid Request/Transaction/Account (must not be present) |
| 200.100.501 | invalid or missing customer |
| 200.100.502 | invalid Request/Transaction/Customer/Name tag (not present or [partially] empty) |
| 200.100.503 | invalid Request/Transaction/Customer/Contact tag (not present or [partially] empty) |
| 200.100.504 | invalid Request/Transaction/Customer/Address tag (not present or [partially] empty) |
| 200.100.601 | invalid Request/Transaction/(ApplePay|GooglePay) tag (not present or [partially] empty) |
| 200.100.602 | invalid Request/Transaction/(ApplePay|GooglePay)/PaymentToken tag (not present or [partially] empty) |
| 200.100.603 | invalid Request/Transaction/(ApplePay|GooglePay)/PaymentToken tag (decryption error) |
| 200.200.106 | duplicate transaction. Please verify that the UUID is unique |
| 200.300.403 | Invalid HTTP method |
| 200.300.404 | invalid or missing parameter |
| 200.300.405 | Duplicate entity |
| 200.300.406 | Entity not found |
| 200.300.407 | Entity not specific enough |
| 800.900.100 | sender authorization failed |
| 800.900.101 | invalid email address (probably invalid syntax) |
| 800.900.200 | invalid phone number (has to start with a digit or a '+', at least 7 and max 25 chars long) |
| 800.900.201 | unknown channel |
| 800.900.300 | invalid authentication information |
| 800.900.301 | user authorization failed, user has no sufficient rights to process transaction |
| 800.900.302 | Authorization failed |
| 800.900.303 | No token created |
| 800.900.399 | Secure Registration Problem |
| 800.900.401 | Invalid IP number |
| 800.900.450 | Invalid birthdate |
Address validation
| Result code | Description |
|---|---|
| 100.800.100 | request contains no street |
| 100.800.101 | The combination of street1 and street2 must not exceed 201 characters. |
| 100.800.102 | The combination of street1 and street2 must not contain only numbers. |
| 100.800.200 | request contains no zip |
| 100.800.201 | zip too long |
| 100.800.202 | invalid zip |
| 100.800.300 | request contains no city |
| 100.800.301 | city too long |
| 100.800.302 | invalid city |
| 100.800.400 | invalid state/country combination |
| 100.800.401 | state too long |
| 100.800.500 | request contains no country |
| 100.800.501 | invalid country |
Contact validation
| Result code | Description |
|---|---|
| 100.700.100 | customer.surname may not be null |
| 100.700.101 | customer.surname length must be between 0 and 50 |
| 100.700.200 | customer.givenName may not be null |
| 100.700.201 | customer.givenName length must be between 0 and 50 |
| 100.700.300 | invalid salutation |
| 100.700.400 | invalid title |
| 100.700.500 | company name too long |
| 100.700.800 | identity contains no or invalid 'paper' |
| 100.700.801 | identity contains no or invalid identification value |
| 100.700.802 | identification value too long |
| 100.700.810 | specify at least one identity |
| 100.900.100 | request contains no email address |
| 100.900.101 | invalid email address (probably invalid syntax) |
| 100.900.105 | email address too long (max 50 chars) |
| 100.900.200 | invalid phone number (has to start with a digit or a '+', at least 7 and max 25 chars long) |
| 100.900.300 | invalid mobile phone number (has to start with a digit or a '+', at least 7 and max 25 chars long) |
| 100.900.301 | mobile phone number mandatory |
| 100.900.400 | request contains no ip number |
| 100.900.401 | invalid ip number |
| 100.900.450 | invalid birthdate |
Account validation
| Result code | Description |
|---|---|
| 100.100.100 | request contains no creditcard, bank account number or bank name |
| 100.100.101 | invalid creditcard, bank account number or bank name |
| 100.100.104 | invalid unique id / root unique id |
| 100.100.200 | request contains no month |
| 100.100.201 | invalid month |
| 100.100.300 | request contains no year |
| 100.100.301 | invalid year |
| 100.100.303 | card expired |
| 100.100.304 | card not yet valid |
| 100.100.305 | invalid expiration date format |
| 100.100.400 | request contains no cc/bank account holder |
| 100.100.401 | cc/bank account holder too short or too long |
| 100.100.402 | cc/bank account holder not valid |
| 100.100.500 | request contains no credit card brand |
| 100.100.501 | invalid credit card brand |
| 100.100.600 | empty CVV for Visa,MASTER, AMEX not allowed |
| 100.100.601 | invalid CVV/brand combination |
| 100.100.650 | empty CreditCardIssueNumber for MAESTRO not allowed |
| 100.100.651 | invalid CreditCardIssueNumber |
| 100.100.700 | invalid cc number/brand combination |
| 100.100.701 | suspecting fraud, this card may not be processed |
| 100.200.100 | bank account contains no or invalid country |
| 100.200.103 | bank account has invalid bankcode/name account number combination |
| 100.200.104 | bank account has invalid account number format |
| 100.200.200 | bank account needs to be registered and confirmed first. Country is mandate based. |
| 100.210.101 | virtual account contains no or invalid Id |
| 100.210.102 | virtual account contains no or invalid brand |
| 100.211.101 | user account contains no or invalid Id |
| 100.211.102 | user account contains no or invalid brand |
| 100.211.103 | no password defined for user account |
| 100.211.104 | password does not meet safety requirements (needs 8 digits at least and must contain letters and numbers) |
| 100.211.105 | wallet id has to be a valid email address |
| 100.211.106 | voucher ids have 32 digits always |
| 100.212.101 | wallet account registration must not have an initial balance |
| 100.212.102 | wallet account contains no or invalid brand |
| 100.212.103 | wallet account payment transaction needs to reference a registration |
Amount validation
| Result code | Description |
|---|---|
| 100.550.300 | request contains no amount or too low amount |
| 100.550.301 | amount too large |
| 100.550.303 | amount format invalid (only two decimals allowed). |
| 100.550.310 | amount exceeds limit for the registered account. |
| 100.550.311 | exceeding account balance |
| 100.550.312 | Amount is outside allowed ticket size boundaries |
| 100.550.400 | request contains no currency |
| 100.550.401 | invalid currency |
| 100.550.601 | risk amount too large |
| 100.550.603 | risk amount format invalid (only two decimals allowed) |
| 100.550.605 | risk amount is smaller than amount (it must be equal or bigger than amount) |
| 100.550.701 | amounts not matched |
| 100.550.702 | currencies not matched |
Risk management
| Result code | Description |
|---|---|
| 100.380.101 | transaction contains no risk management part |
| 100.380.201 | no risk management process type specified |
| 100.380.305 | no frontend information provided for asynchronous transaction |
| 100.380.306 | no authentication data provided in risk management transaction |
Chargebacks
| Result code | Description |
|---|---|
| 000.100.200 | Reason not Specified |
| 000.100.201 | Account or Bank Details Incorrect |
| 000.100.202 | Account Closed |
| 000.100.203 | Insufficient Funds |
| 000.100.204 | Mandate not Valid |
| 000.100.205 | Mandate Cancelled |
| 000.100.206 | Revocation or Dispute |
| 000.100.207 | Cancellation in Clearing Network |
| 000.100.208 | Account Blocked |
| 000.100.209 | Account does not exist |
| 000.100.210 | Invalid Amount |
| 000.100.211 | Transaction succeeded (amount of transaction is smaller than amount of pre-authorization) |
| 000.100.212 | Transaction succeeded (amount of transaction is greater than amount of pre-authorization) |
| 000.100.220 | Fraudulent Transaction |
| 000.100.221 | Merchandise Not Received |
| 000.100.222 | Transaction Not Recognized By Cardholder |
| 000.100.223 | Service Not Rendered |
| 000.100.224 | Duplicate Processing |
| 000.100.225 | Credit Not Processed |
| 000.100.226 | Cannot be settled |
| 000.100.227 | Configuration Issue |
| 000.100.228 | Temporary Communication Error - Retry |
| 000.100.229 | Incorrect Instructions |
| 000.100.230 | Unauthorised Charge |
| 000.100.231 | Late Representment |
| 000.100.232 | Liability Shift |
| 000.100.233 | Authorization-Related Chargeback |
| 000.100.234 | Non receipt of merchandise |
| 000.100.299 | Unspecified (Technical) |
Updated 8 days ago