Overview

The Reporting > Reconciliation section enables you to create and download reconciliation reports to help you reconcile your sales.

Two reconciliation report types exist:

• Monthly: Automatically generated on the first of each month for the preceding month.
• Date range: Generated according to the dates that you select.

Reconciliation reports contain important information, including Peach unique ID, merchant transaction ID, timestamp, customer name, amount, and more. They cover card transactions for Absa and Nedbank.

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Peach Payments might withhold settlement for various reasons, including outstanding FICA documents, suspected fraud, chargeback disputes, sudden spikes in transaction volumes, incomplete verifications, outstanding fees, and so on. These measures are in place to ensure a secure, trustworthy environment for all parties involved in the payment process.

Create a report

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Only certain roles can create reconciliation reports.

Create a report as follows:

1. Log in to the Peach Payments Dashboard.

2. In the Reporting section, click Reconciliation.

3. Click Create report > Use date range and select one of the preconfigured options or select the start and end date. Reconciliation data is available for the previous day by 09:30 every day. Click Create report.

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   The transaction date is the transaction creation date, not the reconciliation or settlement date.

Dashboard creates the report and lists the available reports.

Download a report

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Only certain roles can download reconciliation reports.

Download a report as follows:

1. Log in to the Peach Payments Dashboard.

2. In the Reporting section, click Reconciliation.

3. If you created a report using a date range, the report name includes that date range, for example, recon_01062023_02062023.csv. Monthly reports include the month and year in the report name, for example, Jul_2023.csv. Find the report that you want to download and click Download on the right.