MauCAS Soundbox
The POS device enables Mauritian merchants to accept MauCAS payments.
- MauCAS does not support refunds.
- The Peach Payments Dashboard shows all your MauCAS transactions.
Before you can accept MauCAS payments, you must first configure the device.
Initial setup
Turn on the POS device
Press the On button. The device attempts to connect to the network.
Connect to Wifi (first startup only)
- Wait for the device to display
Connecting to the Network. - Press M and + to toggle between
Wifi modeandSIM card mode.- Put it in Wifi mode (the device broadcasts
Wifi Mode). - If it displays
Please enter SIM card and restart, press M and + again until it displaysWifi Mode.
- Put it in Wifi mode (the device broadcasts
- Press M and - to display
Please configure Wifi By Your Mobile Phone. - Press - for a long time until you hear a beep.
- Check the available Wifi networks on your laptop. You should see a network that starts with
NEXGO. - Select that network. A screen opens to configure your Wifi network name and password.
- After you configure the network, the POS device displays
Config Success. Press X to return to the main screen.
Process payments
Start a transaction
- Enter the amount (for example,
MUR 1.00) and press 0 (the green circle button). - Wait for the customer to complete the payment using their MauCAS app.
- When the customer completes payment, the POS device displays
Transaction Successful.
If the customer does not complete the payment within 80 seconds, you can check the transaction status manually by pressing 0 (the green circle button) after the customer finalises the payment.
Start a new payment before the previous payment is finalised
Press X to return to the main screen. You can check the transaction status later on the transaction history screen in case the customer still finalises the transaction.
View transaction history
- On the main screen (displaying
MUR 0.00), press 0 (the green circle button) and select Transaction History. - Use the ↑ and ↓ buttons to move through the transactions.
- If a transaction still has a pending state, select it with 0 (the green circle button) and check the status again to see if you've received a Successful or Declined status. This is relevant when you had to close the QR code (for example, for a new customer) while it wasn't paid yet.
- The Peach Payments Dashboard shows the transactions and their statuses as well.
- On the customer's app, the ID that shows corresponds with the merchant order ID on the Peach Payments Dashboard. This ID doesn't show on the terminal transaction history due to space constraints.
Troubleshooting
- If the POS device keeps displaying
Login.., restart the POS device by pressing the On button. - If there is an error creating the QR code, contact support.